A helping hand

Support

Something getting in the way of your next claim?

support@momentumapps.org

Tell us what happened

Include your device, app version, and what you were doing. A screenshot helps. Please don’t send passwords or payment-card information.

Moving to another device

Open Settings → Game backup on your current device and make a backup. On your other device, sign in to the same iCloud account and restore that saved game. Restoring transfers that game to the new device; it does not merge two games. Progress made since the last successful backup is not included.

Game Center progress

Game Center keeps your highest reported XP and achievement progress for your account. Separate games on different devices aren’t added together. Playing without Game Center is fine, too.

Tokens and purchases

Tokens buy timed perks and permanent chest upgrades. Token packs are optional in-app purchases handled by Apple. If a purchase hasn’t appeared, reopen the game with an internet connection. Contact us if it still hasn’t arrived. Apple handles billing and refund requests at reportaproblem.apple.com.

Testing a beta

You can send feedback through TestFlight or email us. Please include the build number and steps that reproduce the issue.